- ARTICLE 01: Tips For On-Campus Interview
- ARTICLE 02: First interview... no experience?
- ARTICLE 03: A to Z of campus interviews
- ARTICLE 04: Preparing for your interview
- ARTICLE 05: Job interview basics
- ARTICLE 06: Tell me about a time when...
Tips For On-Campus Interview
You are getting ready to leave college and you are anxiously getting ready for your job search. You know your Career Center has done an excellent job attracting employers for on-campus interviews, and these interviews provide you with an opportunity to go through this daunting task in a more familiar setting-your own schcool. But still, for anybody who has been a career student, going through on-campus interviews can be nerve-wrecking indeed! Fortunately, there are many books as well as internet resources teaching people job hunting skill such as interviewing and writing resumes, andmany of them are excellent. The problem is, those books usually cater exclusivelyto those who have been in the working force for a while, and the college graduates(or those seeking a job for the first time) are for the most part ignored. This page will provide you with some tips for the upcoming society freshmen. I present 9 tips in the following pages. They are from my own experience, both as an interviewer and an interviewee. I hope that all of you will benefit from at least one of the tips
1. Utilize career fairs at other schools
Every college's career center will want to say that it is attracting the best companies to campus. This is simply not possible, as companies have limited recruiting resources, and they will pick and choose only the schools they feel would produce the most number of qualified candidates.
What should you do if the companies you are interested in are not coming to a career fair in their school? In this case, in addition to attending your school's career fairs, consider going to another school's career fair if you feel your school's career fair does not attract enough good companies. Typically career fairs are open to everyone, so do not worry about that you do not attend that particular school. Chances are good that nobody will check ID at the door, and the recruiters will always be happy to talk to you. I have attended several career fairs as a recruiter, and I have spoken to a number of qualified candidates from outside of that particular school, and some of them have been hired as a result.
2. Find out the nature of the interview
Companies who do on-campus interviews fall into two categories: Those who have specific positions open and are looking to fill them, or those who are merely collecting more resumes. Unfortunately, it is often impossible to find out before the interview which category the company you are interviewing with falls into. Therefore, you need to find out which category the company you are talking to falls in. This can be accomplished easily by asking the interviewer whether there are specific positions the company is trying to fill. After all, if all the company want out of the recruiting trip is some nice resumes, there is no need for the interviewee to sweat too much during the interview. The general rule of thumb is that the bigger the company is, the more likely the company is simply looking for resumes to put into its database.
3. Know The Company
Spend time to learn about the company - but not too much time. I would suggest spending 30 minutes on their web site. If the company is a publicly-traded company, find out its recent news. During the interview, the interviewer would not expect the interviewee to know everything about the company, but the interviewer would expect the interviewee to know the basics of the company, such as the industry the company is in. In fact, there is nothing that turns off the interviewer more than having someone walking into an interview with no idea of what the company does. For example, if you are interviewing with Ford Motors, you should know that the company is in the car manufacturing business.
4. Be able to describe your thesis work in 2 minutes
This applies to the Ph.D. and the Masters candidates who have completed a thesis. The tendency for the interviewee here is to get into too much technical detail and hence spend too much time. Also, be prepared to mention what is so great about your thesis work and what you learned from it. Remember, the interviewer will not remember the specific details. What she will remember is (1) whether you have the ability to make her understand your thesis in a short period of time, and (2) the level of importance of your work.
5. Admit It When You Don't Know Something
It is usually a mistake to pretend to know something that you do not, because chances are that the interviewer will follow up with questions regarding that exact topic. If the candidate cannot answer these follow-up questions, it tells the interviewer either a) the candidate does not know his/her stuff, or b) the candidate lied about knowing the topic. Either way, it is a big turn-off.
6. Be Energetic
Interviewers, whether they are from HR or from the actual department you'll be working, want to recruit people who are energetic. Imagine for yourself: Would you rather have someone who is always on the go or someone who looks sleepy allthe time? In addition, if a person does not show much energy during the interview, the interviewer will think, "Geez, if this person cannot get excited about an interview, how is he or she ever going to be excited about the job?"
There is one area where being energetic really pays off: Many interviewers start with the question, "Tell me aboutyourself. " If you cannot enthusiastically talk about yourself for at least five minutes or so, the interviewer will wonder if you'll be interested in your future job for much longer.
7. Dress well
Dress weel is to show professional courtesy. The interviewer is dedicating his or her time for this interview, and he/she would expect the candidate to give the interview at least an equal weight. A well-dressed candidate leaves an excellent impression and projects the image that he or she really cares about this interview.
This rule applies even if you are interviewing for a company known for its casual dress policies (such as many of the internet companies). Even in such cases, dressing up cannot go wrong. I have never heard any recruiter complaining that a candidate dresses too formally for an interview. However, many a candidate has been hurt by not properly dressed for the interview.
8. Be prepared for behavorial questions
Behavorial questions are the ones that are open-ended, the ones designed to find out about your experience. This type of questions, common during mid-level interviews, have been on the rise for on-campus interviews as well. An example of the behavorial questions is, "Tell me a time when you were under extreme pressure, and how you handled it?"
Preparation makes a big difference in how you'd perform in answering this type of questions. Also, before you walk into the interview, think about the different situations that you have gone through, whether it be pledging for a fraternity (I personally find this a great one), completing a project, your part-time job, or any other situation you can think of. This way, when the questions come up, you won't need to come up with the example right then and there.
9. Do not get discouraged
After several interviews without an offer, it is easy to get discouraged. However, it is important to remember that all you need is ONE job offer. After all, you have only one body, and therefore will only have time for one full-time job.
Having said that, it doesn't mean that you should sit back and continue doing what you have been doing. Perhaps you didn't get to the next round because you weren't prepared? Perhaps you didn't dress properly? Perhaps you were unable to answer some basic questions during the interview? Think about what happened during the interview, and make sure you rectify whatever that went wrong. Better yet, find someone who is already in the work force to give you a mock interview, and see what the feedback is.
First interview... no experience?
Getting ready
It's in you
Believe in yourself
All of us at some point of time have been exposed to being interviewed by people who have expressed a desire to, check us out; in a manner of speaking; in order to avail of our services as professionals.
Interview preparations as we all know have given many of us sleepless nights and butterflies in the stomach never seem to be able to fly in formation just before an interview, no matter how hard we try. And if it’s your first, then the trauma of being judged, can be unbearable.
We look up all the possible answers to frequently asked questions and hope for the best; but you are never too prepared for your first interview, are you? Many of us secretly wish we wouldn’t have to go through an interview at all. But can we?
Getting ready
Let’s face it, unless your forefathers have left you behind a fortune, you cannot run away from the inevitable first interview.
Usually, the first one is the toughest, because the EXPERIENCE column in your resume reads B.L.A.N.K., and with experience featuring amongst the top five requirements for a possible nod in the affirmative, the first time interviewee has a much higher mountain to climb that the experienced interviewee.
It’s in you
Scary thought if you are venturing into the big bad world of the job market for the first time? Well, not quite. First time interviewee’s may have more experience than they think they do, let’s see how.
What does a potential employer actually look for in a candidate? It wouldn’t surprise many if honesty, sincerity, drive, respect, aggression, truthfulness, commitment, trustworthiness and honour were listed high on the priority list of any employer.
The I CAN classes, which is part of many schools across America, teaches its students to tackle the experience question in a very innovative and thought provoking way. A first time job seeker can either say, "No I don’t have any experience but I can learn on the job and do my best" or he could say... "Thank you for asking me about my experience. I realise that's important to you.
You want to know if I’m really the kind of person who can do the job so that your customers get the best possible product and service. Sir, I have had a lifetime of experience, which will help me be a better employee.
For example I have learned the importance of being dependable and truthful in everything I do. In addition I have learned the importance of getting along with other people, and I know by experience that everybody does his work better, when he’s getting along well with others.
I also know that certain things will be expected of me if you hire me. I expect to do the work you give me with a positive attitude and in a responsible manner. I know also that if I need to grow, I need to be willing to come in early, work a little harder, and stay late if necessary. I have learned through experience that businesses have to make a profit in order to stay in business and pay their employees.
It is clear to me that if I do a good job, chances are excellent the company will profit from my services. In order to keep my job, and get ahead, I am ready to work hard and do my very best. I believe your business and every business needs that kind of experience.
Believe in yourself
Too far fetched? Not really. You may not get a job instantly by saying all of the above, however, the more you think of your experience in terms of the qualities that employers look for, and believe that you have the experience of having portrayed much of those qualities, your first interview will be much more relaxed than you imagine it to be.
Adopting this approach will help you see yourself as an experienced young individual seeking your first job, and not a first-time job seeker with no experience at all. Believe me, it works!
A to Z of campus interviews
"The average person puts only 25% of his energy into his work.
The world takes off its hat to those who put in more than 50% of their capacity, & stands on its head for those few and far between souls who devote 100%"
The Campus Interview Programme offers graduating students the opportunity to interact with approximately 200 organisations each year. While the organisations that participate are quite selective and competition for positions quite keen, the process of interviewing can assist you in better defining your career goals and improve your interview skills.
How to start
Interviewing process
The waiting period
Bragging point
Points to remember
Conclusion
How to start
On-campus interviewing is often the starting point for the interviewing process. You will be spending 20 to 30 minutes in a tiny cubicle with a total stranger. This person will subsequently decide whether you will ever have a chance of working for their company. The best you can hope for is to avoid being disqualified, which only takes you one step further into the interviewing maze. One little mistake, one little error, and you could be the past.
To maximise your on-campus interviewing success, you need to first maximise both the quality and quantity of the interviews, and then maximise your interview efficiency. It is not enough to just "show up" for the interviews and hope that someone will miraculously offer you a job. You have to perform at your peak to gain any mileage from on-campus interviewing. You should not depend exclusively on it to guarantee you after-graduation employment. There are far more companies than just those that are visiting your campus. So make sure to also take note of the additional sections on how to reach out to these "other" companies.
Interviewing process
A recruiter begins to evaluate you the minute he/she calls your name in the waiting area. You must be ready to contribute to the conversation. Never assume this part of the interview is unimportant; every minute is crucial. Campus interviews last 30 minutes unless otherwise noted. Because recruiters are trained to evaluate candidates on many different factors, they may be assessing how well you communicate on an informal basis.
Although each interview will take a different direction, many will consist of the following:
—Two to three minutes, small talk
—Fifteen to 17 minutes, mutual discussion of your background and credentials as they relate to the needs of the employer
—Five minutes, your questions
—Two to three minutes, conclusion
Since most recruiters will interview 13 students in a recruiting day, your challenge is "to stand out from the crowd." Therefore, when you respond to questions or ask your own, your statements should be concise and organised without being overly brief. Unless you are assertive and confident in the interview, you will be unable to highlight your key points. Time is at a premium, and you must use it to your advantage to insure a successful interview.
Be alert: Know your competition and what they have to offer. Know yourself and what you have to offer. Be ready to differentiate and sell yourself based upon your unique skills. All those students you have been competing with for grades are now your direct competition for jobs-at least for the jobs that come calling to your campus. They are the same ones who blew the top end of the curve on the last test. But keep in mind that it is not how much you know, but how well you communicate. The students who cannot interact with anything outside their surroundings will have as much (or more) difficulty finding a job than others.
Carry with you
—Your portfolio/folder
—Two copies of your resume,
—Copies of your top three letters of recommendation
—Any company information you have gathered, and any show and tell information you may want to use
The waiting period
Always, always, arrive at least ten to fifteen minutes early. This will give you the time necessary to do a quick final review before the actual interview. Get a drink of water on the way there, to avoid the cottonmouth syndrome.
If you are unable to appear for your scheduled interview, please notify the coordinator of the Campus Interview Programme at least 48 hours in advance, so that alternates may be contacted. This can work strongly to your advantage, since it will give both you and the interviewer additional time.
As you wait for the interviewer to greet you in the waiting room, prepare to make your very best initial impression. Be constantly conscious of the entryway, and when you see an interviewer approaching, make immediate eye contact and smile.
Bragging point
A bragging point is something the employees of the company would be particularly proud to note. It can usually be found in the President's letter to the shareholders in the company's annual report. Always choose what you feel will be the number one bragging point for the company. Turn the tables and look at it from the employer's point of view. What would be their selling point in attracting new employees to work for their company? When you show that you have detailed knowledge of the company in one area, it will be assumed that you have even greater knowledge about the company. Set up this bragging point as an opener on your way to the interview room and you will not only show your knowledge of the company, but you will also set a level of rapport which will guide you through the course of the interview.
Points to remember
Employers make real hiring decisions based on how you well present yourself and articulate what you have to offer. You may not get a chance to talk to the employer again.
You will have only 30 minutes to "sell" yourself to the recruiter.
Dress appropriately. Lack of concern about your appearance sends the message that this interview doesn't really matter to you. It takes a brilliant interview to overcome an initial negative impression!
Articulate what makes you special. If you are on the interview schedule, you probably have the basic requirements for the job-but so does everyone else on the schedule!
Think about the skills and/or experiences that you have that set you apart from the pack. Don't be afraid to bring these up-not in an egotistical way, but in the context of responding to questions. Be prepared to talk about what you can bring to this position and to the company.
Avoid one-word answers! Answering "yes" or "no" to a question doesn't cut it! Interviews are a proving ground for the verbal communication skills that are essential to most jobs and highly prized by employers. You must show that you can communicate effectively. Take your one-word answer a step further by adding an explanatory sentence or so.
Do not take notes unless you are specifically asked to take an action that you need to record for memory. Remember who is interviewing whom.
When possible, use relevant examples to expand on your answers. Mention examples from courses you have taken, experience that you have had in internships or at a summer job, and illustrations from teams and student groups that you belonged to.
Exhibit enthusiasm. You'd be surprised by how much a little enthusiasm counts. Few things are more disheartening to an interviewer than a candidate who does not seem to be at all excited about the company or agency and/or the position. What is it about this company or this position that made you want this interview? Let the recruiter know!
Show your appreciation for the interview. As you are leaving the interview, take the time to shake the interviewer' s hand and say "thank you" for the opportunity to discuss this position.
You should expect to talk informally about things unrelated to your qualifications for the first few minutes of the interview. A very important fact to remember, however, is that the employer is still evaluating you. Because first impressions are lasting impressions, you want them to be positive ones. The beginning of the interview, therefore, is critical.
Conclusion
The key to success is research and preparation for both the interview and the organisation. By taking these simple steps, you will definitely stand out from the crowd. The on-campus interview can open the door to future opportunities- or it can slam the door shut with an employer. It should be an interactive, focused exchange of information in a very brief time frame.
On-campus interviewing is a gift. Spend it wisely.
Preparing for your interview |
Successful interviewing begins with preparation. A job interview is your chance to show an employer what he or she will get if you're hired. That is why it is essential to be well prepared for the interview. To prepare means knowing about the industry, the employer and yourself.
Questions mostly asked
Tell me about yourself.
Your answer should contain much more about your job skills than your personal life. Talk about the growth of your career, what you’ve learned from previous employment or even things like how your volunteer work helped you develop your organisational, time management and leadership skills.
What are your weaknesses?
A "good" weakness might be that you have trouble leaving the office behind when you go home in the evenings. This is a very difficult question that is not asked often, but it's the one you should prepare for anyway. If you talk about your temper, your tendency to gossip or the fact that you're lazy, you may as well pack up and go home right then. If you mention a weakness such as your lack of patience with people who don't do their share of the work, you should also mention that you keep this impatience to yourself and try very hard not to express it toward others.
What skills do you have that would benefit our company?
If your skills are not exactly those that the company may have requested, you can point out those skills that would be valuable to any company. Examples of these skills are your ability to plan and execute long-term projects, your ability to organise information into usable data, your ability to research complicated issues or your ability to work well with a team. If your skills are not perfect for this particular company, you can mention how quickly you were able to adapt and learn in other situations.
Why did you leave your last job?
There is almost always a way of wording the explanation so that you do not sound like a "problem employee" and your former employer does not sound like an undesirable company. As unfair as it may seem, there is almost no time when you should say something bad about your former employer. It can be said about the lack of potential for upward mobility, the fact that your job responsibilities changed to the point that they no longer fit into your career plans, your need for a more challenging job, or anything else that does not get into personalities or other conflicts. Practice your answers to this question with someone who has interview experience. However, don't lie. If you can't say anything positive about your former employer, don't say anything. It could come back to haunt you.
Types of Interviews
The Screening Interview: Your first interview with a particular employer will often be the screening interview. This is usually an interview with someone in human resources; it may take place in person or on the telephone. He or she will have a copy of your resume in hand and will try to verify the information on it. The human resources representative will want to find out if you meet the minimum qualifications for the job and, if you do, you will be passed on to the next step.
The Selection Interview: The selection interview is the step in the process that makes people the most anxious. The employer knows you are qualified to do the job, while you may have the skills to perform the tasks that are required by the job in question; the employer needs to know if you have the personality necessary to "fit in." However, more than one person being interviewed for a single opening may appear to fit in. So job candidates are often invited back for several interviews with different people before a final decision is made.
The Group Interview: In a group interview, several job candidates are interviewed at once. In any group, there is a natural process that takes place where the group stratifies into leaders and followers. The interviewer may also be trying to find out if you are a "team player." The type of personality the employer is looking for determines the outcome of this interview. There is nothing more to do than act naturally. Acting like a leader if you are not one may put you into a job for which you are not appropriate.
The Panel Interview: In a panel interview, several people interview the candidate at once. It can be quite intimidating as questions are fired at you. Try to remain calm and establish rapport with each member of the panel. Make eye contact with each member of the panel as you answer his or her question.
The Stress Interview: Stress interview is a technique sometimes used to weed out candidates who cannot handle adversity. The interviewer may try to artificially introduce stress into the interview by asking questions so quickly that the candidate doesn't have time to answer each one. Another interviewer trying to introduce stress may respond to candidate’s answers with silence. The interviewer may also ask weird questions, not to determine what the candidate answers, but how he or she answers. According to Interviewing, once you realise what's happening, it's much easier to stay calm because you can mentally reframe the situation. Then you have two choices: Play along or refuse to be treated poorly. If you do play along, the book recommends finding out the legitimate reason later for conducting a stress interview. That will determine if this is a company for which you want to work.
Job interview basics |
Dos
Don'ts
Qualities the interviewer is probably seeking
First interview
Before the interview
Interview after job loss
D-day
Dos
—Be sure you know where exactly the place of interview is and how long it takes to get there.
—Arrive about 10 minutes early. Late arrival for a job interview is never excusable.
—Do your research and know the type of interview you will be facing.
—Prepare and practice for the interview, but don't memorise or over-rehearse your answers.
—Bring in extra resumes to the interview. If you have a job skills portfolio, even better!
—Greet the interviewer( s) by title (Ms., Mr., Dr.) and last name if you are sure of the pronunciation. If you're not sure, ask the receptionist about the pronunciation before going into the interview.
—Wait until you are offered a chair before sitting. Remember right body language and posture: sit upright and look alert and interested at all times.
—Make good eye contact with your interviewer( s).
—Make sure that your good points come across to the interviewer in a factual, sincere manner confidently.
—Show what you can do for the company rather than what the company can do for you.
Don'ts
—Don't rely on your application or resume for selling yourself. No matter how qualified you are for the position, you need to sell yourself to the interviewer.
—Don't fidget or slouch or tell jokes during the interview.
—Don't smoke, even if the interviewer does and offers you a cigarette. And don't smoke beforehand so that you smell like smoke.
—Don't be soft-spoken. A forceful voice projects confidence.
—Don't act as though you would take any job or are desperate for employment.
—Don't say anything negative about former colleagues, supervisors, or employers.
—Don't ever lie. Answer questions truthfully, frankly and succinctly. And don't over-answer questions.
—Describe those things about yourself that showcase your talents, skills, and determination. Give examples.
—Don't bring up or discuss personal issues/ family problems.
—Don't respond to an unexpected question with an extended pause or by saying something like, “Boy, that's a good question.” You can repeat the question out loud or ask for the question to be repeated to give you a little more time to think about an answer. Also, a short pause before responding is okay.
—Don't answer cell phone calls during the interview, turn off (or set to silent ring) your cell phone and/or pager.
—Don't inquire about salary, vacations, bonuses, retirement, or other benefits until after you've received an offer. Be prepared for a question about your salary requirements, but try and delay salary talk until you have an offer.
Qualities the interviewer is probably seeking
—Good communication skills
—Ability to interact with others
—Ability to handle stress
—Ability to solve problems
—Promotability
—Projection of self-confidence, professionalism and eager interest in the company through your actions and demeanor, and you will make an effective initial impression.
First interview
The ideal first interview is a mutual exchange of information between the employer and the applicant. The employer’s main purpose is to determine if your education, experience and personal attributes fit the organisation’ s needs. Your main purpose is to emphasise your ability and interest in the job and the employer, and determine if you will be happy there. Your basic goal is to make it to the second round.
Before the interview
Review your entire background, including your work history, internships, coursework, extracurricular activities, academic projects, interests and goals—particularly as they relate to the employer’s needs. In short, know yourself and how you fit the job.
Assess your general skills and prepare concrete examples. Remember that virtually every employer is looking for good oral and written communication skills, interpersonal skills, creative problem solving, the ability to handle stress and the ability to function as a team member.
Assess your technical skills. Even non-technical employers may also be looking for technical skills such as computer usage and math competency. Develop a list of “sell” points that highlight your marketable skills and relevant accomplishments.
Facing an interview after a job loss
A positive, forward-looking attitude will impress employers, while a negative attitude can be a turnoff.
Don't worry. Worrying zaps your energy and leaves you powerless. Instead, take some active steps before the interview to practice responding to any possible objections that you believe an employer would have to hiring you.
Prepare for difficult questions. Be ready to answer possible hard questions if asked. They are part of the interview process. Have your friends or relatives listen to your answers and give you their opinions on how the answers sound. There is no shame in having left a job if you can articulate why the job didn't work out for you and what you learned from the experience.
Don’t blame other people for your previous work problems. Responsible employees are in demand. If you have to talk about why the job did not work out, discuss what you learned from the experience that will make you a better employee in the future.
Keep your search on and don't get discouraged. The reason you did not get a job may have absolutely nothing to do with you. Make it clear you’re not trying to change the company's decision but are trying to get information that will help you in your job search. Learn from each interview. Don’t get discouraged. A good way to boost your self-esteem and self-confidence is to obtain letters of appreciation from recent co-workers and managers about how great it was to work with you. These may be short paragraphs describing either specific or general contributions you made.
D-Day
—Check your appearance and grooming. Your appearance makes the first critical impression. Business attire is appropriate for almost all interviews, even for education or government positions. critical impression. Business attire is appropriate for almost all interviews, even for education or government positions.
—Make sure you have ample copies of your resume.
—Relax and collect your thoughts.
—Review your notes. Never bring out a note pad during the interview.
Finally, good preparation will increase your confidence and make you a winner. Like the actor who experiences some nervousness each evening when he goes on stage, but uses it to enhance his performance, you too should let your nervous energy work for you.
You've got the talent. You've got the skills. Now go out there and score that killer interview!
Tell me about a |
As soon as you hear the words, "Tell me about a time when and ...," you should be aware that your interviewer is probably using a behavioural interviewing technique. This technique uses your past experiences and behaviours as an indicator of your future success.
In other words, if you can demonstrate through examples that you accomplished something before, there's a tendency for the interviewer to believe you may do it again. For example, if you saved your company money by streamlining a process, and you relate that experience to the interviewer, he will become interested because there is a strong possibility you could save his company money, too.
Be specific
Sometimes it's difficult to come up with a specific illustration, because the situation, such as managing multiple tasks at once, occurs regularly in your line of work. Take for example, a candidate had worked in the publishing business for seven years. When she was asked, "Tell me about a time when you had to juggle priorities to meet a deadline," she almost laughed out loud. "I had a person on the phone, received three emails with project changes, and had two deadlines to meet."
In such a scenario, the interviewer is seeking information about how the candidate handles priorities and deadlines, how she works under pressure and how flexible she is. Since this candidate had a lot of experience in these areas she is likely to satisfy the interviewer by recounting specific instances when she demonstrated those organisational skills. She replied, "Last month when I received a frantic call from one of our managers, I had to drop everything to get a change processed. What he asked was almost impossible, but with some help from my team and working some extra hours, I was able to accomplish the goal."
Your stories
Preparing your stories is one of the most beneficial exercises you can do to become focused before your interview. If you say you're good at something, prove it with a story. You should be able to back up anything you say on your resume or in an interview with a story or an example of how you have soared in a sticky situation.
Potential questions
The exact questions that might be asked are virtually limitless. But here are a few examples of the type that you could face:
—Tell me about a time when you felt it was you pitted against everyone else: You thought you were right and that everyone else was wrong. So, what did you do?
—Tell me about a time when you were working with someone who wasn't pulling his weight, and yet he had a different value system than yours. How did you eventually deal with this person?
—Tell me about a time when you failed. What happened, and how did you recover from that failure?
—Tell me about a time when you succeeded. Give a specific example.
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